HOW DOES APEX BUSINESS GROUP PREPARATION WORK?

As an existing or potential client, you may contact us through the website, email, or phone. We will answer all your questions and schedule an appointment at a convenient time for you to have your tax return done remotely. If you would like, we will offer communicating via phone conference as well. Depending on availability, your return may be completed immediately. Upon completing your tax return, you will be given an opportunity to review the results before you pay and sign your tax return. After your signature is provided, your tax return will be electronically filed.

 

IS YOUR TAX RETURN BEING COMPLETED BY AN OUTSOURCE?

No, your tax return information is not outsourced. It is handled solely by the tax professional. Your privacy is taken serious.

 

WHAT SAFETY MEASURES ARE TAKEN TO PROTECT AGAINST IDENTITY THEFT?

We store your documents electronically, therefore, the use of internet security and antivirus software is utilized. Also, rest assure all documents are kept secured.

 

WHY SHOULD I SELECT TO HAVE MY TAXES REMOTELY PREPARED BY APEX BUSINESS GROUP?

Apex Business Group offers high regards to time efficiency, and cost effectiveness. In addition,if you have any questions or concerns about the status of your return, you can reach us in various avenues such as, video conference, phone, email, or fax versus having to schedule time away from your family or job.

 

HOW ARE YOU ABLE TO KEEP PRICES SO LOW?

With our services being provided remotely, we have a lower overhead cost, which allows for affordable pricing.

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WHAT IF I DECIDE THAT I WANT MY TAXES DONE ELSEWHERE AFTER CONSULTATION?

​We guarantee you will be satisfied with our thorough services and realize no other firm will go that extra mile. However, if your tax return is not filed through our firm, any information you provided will be returned to you with no obligations.

 

ONCE I HAVE AGREED TO FILE WITH YOUR COMPANY, WILL I GET NOTIFIED WHEN MY RETURN IS COMPLETED?

Yes, You will get an email stating that your file has been e-filed.

 

WHAT IS THE TYPICAL TURNAROUND TIME?

Depending on your tax situation and time of the tax season, turnaround can be from a couple of hours to three (3) days.

 

HOW AM I TO SIGN MY TAX RETURN IF I AM GETTING IT DONE REMOTELY?

Apex Business Group is an Electronic Return Originator (ERO), so the use of the IRS Practitioner PIN method is implemented, which allows a PIN to be generated for you in lieu of a signature. We have found this method to simplify the process for you. We will, however, need Form 8879, IRS e-file Signature Authorization to be signed and returned before we can submit your tax return to the IRS. With Form 8879 not requiring an original signature, you can send a scanned copy.

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WILL MY TAX RETURN BE FILED ELECTRONICALLY?

Yes, our firm will e-file your tax return unless there are situations that require paper copies.

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DOES YOUR FIRM PREPARE BACK TAXES?

​We do, if you have previous taxes that have not been filed, please contact us for a consultation.

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HOW DO YOU ACCEPT PAYMENTS?

Our firm accepts credit and debit card. In protecting our clients against identity theft, we request that the card holder be a party to any credit and/or debit card transactions.

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WHAT ARE YOUR HOURS OF OPERATION?

Our schedule is very flexible. Contact us, and we will do our best to work out a time that is convenient for you.